BOOKINGS & CANCELLATIONS
Personal One to One and small group sessions need to be pre booked. You may reserve a regular weekly booking (as available), and have the choice of prepaying a discounted fee.
Mat classes can be attended casually, with the choice of paying at each attendance or by pre purchasing a discount card.
Call us now on: (03) 377 4649
For pre booked sessions, we reserve the right to charge the full fee if the client fails to attend or if cancellation occurs after 5pm the day before the appointment is due. (Friday if Monday appointment.)
This protects the cost effectiveness of running our studio, as sometimes with Personal Training, the instructor has travelled into the studio especially for that single client and it is frustrating when the client fails to show. With Private Groups, for example 3 people, if two fail to attend, it may not be cost effective for the instructor to train with just one client.
This policy is also designed to encourage clients to attend regularly. See second paragraph: ‘Benefits of Regular Pilates Practice.’
We want you to actually experience the benefits of Pilates in your body, and we know that it takes regular practice to achieve this.